De-escalating the out-of-school time space is crucial for maintaining a safe and calm environment. During this two-hour training you will learn strategies to help de-escalate conflicts or tense situations. Strategies such as, staying calm and composed, active listening, validating emotions, providing space and time, using non-confrontational language, offering support, redirecting attention, using visual cues, and seeking additional support if needed. Remember, that de-escalation techniques may vary depending on the specific situation and individuals involved. It is important to assess each situation individually and respond accordingly, prioritizing the safety and well-being of everyone in the out-of-school time space.

Length of time: 2 hours

Core Knowledge Content Area: Safety and Wellness